Save the Dates & Invitations Please allow between 8-10 weeks (plus shipping) for us to design and print your order. This is a general guide only and the time frame varies depending on how quickly we receive the wording for your order, how many changes you require to the artwork, the print methods you select and the complexity of your order.
Day-Of Items (including Menus, Seating Charts and Welcome Signs) Please allow 6 weeks (plus shipping) for us to design and print your Menus & Seating Charts.
Please allow additional time prior to your wedding to sort your menus and deliver to your stylist/venue. Check with your venue if they have specific timeframes for signage delivery.
Please email us if you have any concerns regarding turnaround times.
Wedding Invitations: We recommend sending your wedding invitations 3-4 months prior to your wedding date. Or earlier if you haven't sent save the dates or are having a destination wedding.
Save the Dates: We recommend sending save the dates 9-12 months in advance.
RSVP Dates: We recommend rsvp dates be 6-8 weeks prior to your wedding. Your caterer or wedding planner may also advise what is best for your wedding.
Please email us if you have any concerns regarding your stationery timeframe.
Please allow up to 5 business days for design proofs.
We do have a minimum order of 50 units. This is to cover the labour and material costs involved with each project. We can print less, however the price for 10 or 20 will be the same as 50.
Once we've received your order you'll be sent a form to complete so we can gather the wording, ink and paper options for your order.
Included in your order are three rounds of digital proofs. We will design your first proof exactly as specified by you. You then have two rounds of revisions should you require changes to your design. We can happily make changes to your ink colour & copy. Fonts, layout and design elements cannot be changed unless discussed prior to placing your order. Additional revisions to your design, or layout adjustments will be invoiced and charged at $75 per proof.
Your invitations do not arrive assembled.
We strongly recommend ordering at least 10 extra invitations at the time of making your order. This takes into account any last minute additions to your guest list. We are unable to decrease the quantity once you have placed your order.
We may be able to add to your order, depending on when you advise us. Unfortunately once you have approved your design proof we cannot increase the quantity of your order.
Please contact us and let us know when you require your invitations. If we are able to prioritise your order, a 30% rush order fee will apply. This will be invoiced once we confirm if it is possible.
We have Afterpay available when ordering online.
Alternatively we can also send a 50% deposit to begin artwork, with the remainder due when you approve your artwork.
Unfortunately we do not design any artwork before the order is placed.
We do not distribute artwork files only. Finished art files are not included in your order and are not available for purchase.
Unfortunately we only offer full design and print packages.
We strictly do not disclose the fonts we use under any circumstances. This is to protect our intellectual property and future print revenue.
Shipping within Australia
These are estimated shipping times only and do not include design and production time.
INVITATION ORDERS: Free Standard delivery via Australia Post is included with orders over $500. All stationery orders include tracking and require signature on delivery. NSW, VIC, ACT: 2-5 business days QLD, SA: 3-6 business days WA, TAS, NT: 4-10 business days
SAMPLE PACKS: Sample packs include free express shipping via Australia Post. Please allow 3 business days processing time.
WELCOME SIGNS & SEATING CHARTS
All seating charts and welcome signs will ship via courier with tracking.
Sydney Metro: 1-3 business days Melbourne Metro: 2-4 business days Adelaide: 4-5 business days Canberra: 4-5 business days Perth: 7-8 business days Regional: Shipping times vary greatly depending on location. As an estimate please allow 6-7 business days for most Eastern state regional areas, and 8-10 business days for WA regional areas.
Yes, we ship our stationery all over the world. Unfortunately Welcome Signs & Seating Charts cannot be shipped overseas.
SAMPLE PACKS Ship via Australia Post International Express (10-15 business days)
Ship via DHL International Express (5-10 business days depending on location). All orders include tracking and signature on delivery.
Cancellations & Returns
As our work is custom made to order, all orders are non-refundable and not eligible for exchange, return or cancellation under any circumstances.