DAY-OF ORDER PROCESS

STATIONERY DESIGN INCLUSIONS:

  • Included in your order are three rounds of digital proofs. We will design your first proof exactly as specified in your order. 

  • Design is based off one of our existing designs from our website unless we have discussed prior and approved the scope of work.
  • 2 complimentary rounds of revisions are included in your order.
  • Revisions can be made to your wording, ink or paper colours only. 
  • Additional revisions to your design will be invoiced and charged at $75 per proof.
  • To avoid being charged for additional proofs, please carefully proof read your wording before submitting it to us. 


DESIGN PROCESS:

  • After you have placed your order we will begin your first design proof exactly as specified in your oder. Please allow up to 5 business days for your first design proof. Please allow 3 business days for design revisions
  • The timeframe for the design stage varies depending if you have changes to your design and how quickly you respond. Please allow another 3-5 business days for revisions to your design. 
  • IMPORTANT: Once you have approved your design proof, it will be sent into production and no further changes can be made. 

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    TIMEFRAMES FOR PRINTING:

    The following timeframes are for printing only. Please allow added time for the design process and shipping.

    Digital printing turnaround time is 10 business days, plus shipping.

    GUEST NAME PRINTING:

    Your order includes 2 versions of your menu eg: 1 x adult menu and 1 x childrens/vegetarian menu.

    Menu's cannot be personalised to suit each individual guests dietary requirements.

    If you have ordered guest name printing, we require a spreadsheet of your guests names at the time of placing the order. Please use our template here. Incorrectly formatted spreadsheets will need to be resubmitted.

    Please thoroughly proof read all names and addresses prior to submitting your spreadsheet.

    CARDSTOCK AVAILABILITY:

    During busy periods cardstock options may become unavailable to us without notice. Unfortunately the cardstock you select at the time of ordering may not be available when we go to print your order. As we can print on a wide variety of colours, we will suggest an alternative option.